Emma Berg
Service designer
Stockholm, Sweden · emma@profiles.invalid
Profile
Service designer interested in the moments where people, processes and digital systems meet. My work combines interviews, facilitation and practical prototypes to make complicated services easier to navigate.
Education & courses
Master in Design · Stockholm 2019–2021 BA Visual Communication · Stockholm · 2016–2019
Skills
Service blueprints, Facilitation, Interviews, Prototyping
Projects & personal work
One clear start
A simpler onboarding journey for a community programme.
Experience & volunteering
Service designer · Mellanrum Design 2022–2026 · Stockholm Planned discovery work, facilitated cross-functional workshops and translated findings into service blueprints. Project assistant · Kvarter Utveckling 2021–2022 Coordinated participant sessions and synthesised research material.
Languages
Swedish · English